FAQ

How Do I Place An Order?

Ordering is really easy, just click on the item you would like to purchase, and you will be directed to a secure payment checkout

Payment and Shipping

I aim to post your parcel within two working days, unless I have to make a bespoke piece,exceptions may apply to public holidays, but I will always do my best to get it into the post as fast as possible.

Any item made to order or custom made with hand stamping will take a little longer, as you will understand.

I can combine P&P for more than one item, and postage rates vary depending on UK or International services,

Secure Ordering & Payment Options

This website is secure and only uses trusted payment options like Pay-Pal and secure credit card trusted providers.

Returns & Refunds

I am sure you will be delighted with the craftmanship of your purchase, however I do offer full money back

guarantee minus P&P for any item that you are not happy with except for pierced earrings due to health and hygeine reasons

Soulspirit Silver will never ever share your details with anyone, so you can be guaranteed that any of your details are completely safe and secure